Privacy Policy The Tim Henman Foundation ("We") are committed to protecting and respecting your privacy.This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.henmanfoundation.org you are accepting and consenting to the practices described in this policy.For the purposes of the Data Protection Act 1998 (the Act) and the General Data Protection Regulations the Data Controller is The Tim Henman Foundation Ashcombe House 5 The Crescent Leatherhead Surrey KT22 8DY WHERE DO WE GET OUR INFORMATION FROM?We may collect and process the following data about you: Information you give usYou may give us information about you by filling in forms on our site www.henmanfoundation.org (our site), making donations, registering for events, ordering tickets, goods or services, or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph. Information we collect about youWith regard to each of your visits to our site we may automatically collect the following information: 1. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; 2.information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number. Information we receive from other sourcesWe may receive information about you if you use any of the other websites we operate or the other services we provide. CookiesOur website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.The rules about cookies on websites have recently changed.  If you are uncomfortable with the use of cookies, you are able to change your cookie settings at any time by visiting your internet browser’s settings. Please be aware that if you do delete and block all cookies from our website, parts of the site will not then work.  This is because some of the cookies we use are essential for parts of our website to operate.  Likewise, you may not be able to use some products and services on other websites without cookies. Specifically this site currently collects cookies using Google Analytics to improve website management, Youtube to deliver the video content to the user and Wordpress to run the site base code. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Any information collected by THFOnline using cookies will only be used by THF Online. If you do not wish for your information to be used, please get in touch.  USES MADE OF THE INFORMATIONWe hold your personal data in order to meet our aims (our "legitimate interests") which are:To support the purposes of the Foundation, that is, by supporting the education, health and well-being of young people and their families who are disadvantaged by poverty, disability or ill healthTo support the Foundation's work in building partnerships between business, education, charity and sport within local communities; and in funding learning opportunities through outreach programmes and scholarships with partner schools and organisationsTo raise funds for the Foundation which is entirely reliant on moneys raised through donations and its own fundraising activitiesTo enable the Foundation to make claims for Gift Aid to HMRC if appropriateTo enable us to meet your dietary or personal requirements at any fundraising or other Foundation event.We therefore use information held about you in the following ways:Information you give usWe will use this information:1. To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; 2. To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; 3. To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you; and 4. To ensure that content from our site is presented in the most effective manner for you and for your computer. Information we collect about youWe will use this information: 1.To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; 2. To improve our site to ensure that content is presented in the most effective manner for you and for your computer; 3. To allow you to participate in interactive features of our service when you choose to do so; 4. As part of our efforts to keep our site safe and secure; 5. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; 6. To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them. Information we receive from other sourcesWe may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive). DISCLOSURE OF YOUR INFORMATIONWe may share your information with selected third parties including: 1. Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. 2. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience. 3. Analytics and search engine providers that assist us in the improvement and optimisation of our site. 4. We may disclose your personal information to third parties: 4.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; 4.2 If The Tim Henman Foundation or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; 4.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of the The Tim Henman Foundation, our beneficiaries, or others. WHERE WE STORE YOUR PERSONAL DATAThe data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and with UK data protection law. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. RETENTION OF DATAWe will keep and process your personal data for as long as necessary to comply with our legal obligations, to enforce our agreements and to fulfil our legitimate interests. YOUR RIGHTSYou have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by e-mail at info@thfonline.org or by writing to Ashcombe House 5 The Crescent Leatherhead Surrey KT22 8DY Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. ACCESS TO INFORMATIONThe Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. CHANGES TO OUR PRIVACY POLICYAny changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. CONTACTQuestions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@thfonline.org or by writing to Ashcombe House 5 The Crescent Leatherhead Surrey KT22 8DY